Winning in the Financial Services Industry is a Lot Like Making the Money in the First Place

In turbulent economic times, working in the financial services industry can be quite challenging. Even when recovery is on the way investors are sketchy, fearful and almost hostile towards anyone in the industry. Although it’s not easy to win during such a global economic crisis as a financial services professional, it is possible, let me explain:

You know money is a lot like winning. If you don’t care about it, you’ll never have any. Any money. Or any wins. If you are a financial services consultant or sell financial products you might wish to make a note of it. If the financial company you work is having difficulties in this market, it can become a catch-22 if you do not do it right.

For instance, you need to make money to live well, but if you sell people financial products that are not appropriate you’ll lose your way for violating your integrity. Thus, you have to think of it this way; You must make money, by making other people money, or make money by saving people money.

Therefore you are doing a valuable service for them, and thus, YOU deserve the money you make. And if you are successful in your services to help them make money, you will get referrals and have no trouble asking for referrals, because? Well, because you have earned them and YOU deserve the money you’ve made.

Many financial firms have quotas, and since that type of sales is a numbers game you have to obviously focus on the number of folks you get in front of and talk to. I suppose they already told you that you need to see X amount of people a day, week, month, to meet your goals.

All goals should be broken into sub-goals and you must treat the sub-goals as important as the main-bigger goal. Always remembering “service first” in other words YOU resolve to help people make money or keep more of the money they make.

Maybe to help you in this dilemma, set your goals to how much money you saved or helped grow for other people and set that goal in the millions of dollars per week or month? Whatever number that should correspond to your firms goals.

If you find you cannot make people money, say due to the economic situation, consider how much you saved them from losing now, and as the economic factors shift how much money you grew their portfolio, investment (s), etc. If you find a better way to make them more money on their money or grow their nest egg with a different firm, then quit and work for the better company.

This will give you a strong personal conviction in what you are doing. You must have PURPOSE to win, (participation without purpose is not noble, it’s just busy work) a reason and one which matches your personal character.

If you had a low personal character or integrity value, then you’d need to go take care of that prior to focusing on making money, otherwise you will set yourself adrift towards a dead end. Think of it like Niagara Falls, it’s important to know it’s there, just don’t go over it.

Business Services Reviews – Why These Are an Invaluable Service

Business Services Reviews can be an important tool for you and your business. Many people fail to realize the value of quality reviews. This is a mistake as good reviews of products and services can help you decide quickly which are the best products and services for a particular niche. This can be a significant time saver that allows you to spend less time researching and instead move directly to reading the decision and buying phase.  

In addition, the best review sites will look at all top products in an industry so that you can get a complete picture of what is available. This allows you to decide which company offers the best service or product for your company. Also, it gives you peace of mind and contentment with your decision knowing you made a reasoned decision that has been supported by independent review. This is very beneficial as it helps negate the risk of buyer’s remorse and allows you to immediately get back to your business.

Whether you are the owner, executive, or purchasing agent for your company, knowing where to find good reviews should be a part of any of your buying decisions for business services. Sadly, there are too few review sites devoted to business services. This is one reason why it is important to zero in on the few that offer this great service. Also, when reviewing these review sites be sure the information they offer is comprehensive. The best review sites will offer information such as the facts, company profiles, product or service descriptions, benefits, drawbacks, customer comments and even their own personal review. This is important because it makes sure you are getting quality information that you can use and rely upon. Also, take a look at the number of products reviewed. The more products or services reviewed adds more credibility to the site as this shows they are more interested in providing you with quality review information.

Beyond these tips, you will find that some sites do deliver quality business services reviews. Once you find these sites, bookmark them and visit them periodically to help with your buying decisions for your business.

Business Service Management – How Your Business Can Benefit From It

Businesses in most of the industries today rely on their IT infrastructure for delivery of their products or services. Despite this, business owners and IT managers face difficulty in figuring out the performance of their IT infrastructure and analyzing how that performance affects their bottom line at any given point of time. If you are wondering the same about your IT infrastructure, the answer to your queries is Business Service Management (BSM). Let’s discuss some aspects of Business Service Management and how it can benefit your business.

What Business Service Management Is

BSM is a way to monitor IT services so that one can understand its impact on the business’ bottom line. Through it, IT managers can monitor application performance so that they can identify, foresee and solve application bottlenecks. In case of larger organizations, the business owners and IT managers need to know which department if going to be affected the most in case of an outage, so that its impact can be minimized. Through BSM, the interests of the business can be protected by monitoring, tracking and managing the investment and operational aspects of the IT department. BSM hence ensures that IT processes are aligned with business processes for the maximum benefit of the business.

How you can use Business Service Management for your business

If your business depends on IT department for providing services or products or your customers, Business Service Management can be extremely useful to you. Even if you have a large company with a huge IT department, a BSM solution can help you undertake effective ITSM. When you have a Business Service Management solution in place, in case of a system failure, you will be able to know exactly where the error has occurred on a real-time basis. You will hence be able to analyze the financial impact of the failure as well as instruct the IT manager of steps to take to ensure that application performance is up to the mark.

Some of the many benefits of a BSM solution for your business are:

  • It ensures application performance is up to the mark at all times
  • BSM also ensures the availability of business-critical applications
  • A BSM solution helps IT managers to ensure that service level agreement conditions are met
  • You can make IT service management easier with a customized BSM solution
  • You can understand the impact of a system failure on your bottom line through Business Service Management
  • A BSM solution will help you avoid downtime of applications by identifying bottlenecks and figuring out their cause
  • Through a BSM solution, you can reduce losses of downtime and improve productivity of your business

Limo Business Advice: Tips for Success in the Limousine and Car Service Industry

In today’s slumping economy, many would consider it risky to enter or be involved in a luxury service based business venture. The limousine and car service industry would fall into that category. While it may be true that business is not what it once was, there is still more than enough opportunity to be both successful and profitable. If you’ve ever considered becoming involved in or actively run a limo service, it is important to recognize some of the key aspects and details necessary to make you one of the next success stories within the industry.

Being behind the scenes and not the wheel fail to expose you, an office person, to the many tales of horror that are often discussed in a car. These prior car service experiences are at times the conversation of choice coming from what should be the most important priority of your limo business: the customer. Customer service is at the tip top of the list when it comes to building and maintaining not only an honest relationship but a returning base as well. The customer will take everything from their first phone call and follow it through the entire experience. Behind the scenes, the customer service baton is quietly handed off from the office to the dispatch department, into the hands of the chauffeur and left up to them to deliver. It is important for the driver to be on time, properly attired and ready to greet the customer with a smile and a handshake. Small things such as bottle of water or a glass full of mints can also go a long way to improve upon the image of your service. A problem and incident free ride results in a happy customer and a happy customer is always a returning customer. Let the mistakes others, through your customer service, be your ticket to company growth.

A beat up vehicle with high mileage and a mediocre ride is no definition of the word luxury! It is important to remember that characteristic when maintaining or shopping around for the golden eggs of your business: the fleet. If customers do not have standards that must be met, they will surely go the budget friendly route and use a taxi. As a luxury service provider, it is important maintain a clean image and provide vehicles that are newer, clean and also properly maintained. Smoking in a vehicle this day in age is almost grounds for disaster and must be avoided at all costs. Routine oil changes, staying current with maintenance, repair, and quality car washes not only extend the life of your vehicles but will also aid in the resale value when it comes time to upgrade or expand. Also, be sure to keep track of all of your vehicle costs and service records as they do play a role in determining what you can expect to charge your customers. A customer riding in style is yet another reflection of your business and the tight ship you run. It is critical to not neglect what truly is the driving force of your business.

Think like a customer while preparing an effective marketing campaign and target those outlets. Once you’ve accumulated a client base and have a niche for delivering the quality of service that meets not only the customer expectation but your own as well, it’s time to find new business. While every market is different and the target audiences vary, the objective always remains the same. Being a bit more aggressive with your marketing is often the key to finding new business. Set aside a budget but also be prepared to spend money for the new target audience. It takes money to make money. A more aggressive marketing approach can include your internet campaign. Is your website up to par at the very least? Can people even find your website? Search engine optimization (SEO), search engine marketing (SEM) and social media are to be considered when looking to build your company profile or rank your website among search requests on the big search engines: Google, Yahoo and Bing. Make sure to target keywords and search phrases that generate volume and strive to place your company website within first two pages of results. While professional marketing materials such as brochures and business cards are still effective and nice to have in this day in age, the internet is the king of advertising this generation. Also do not neglect the power of word of mouth through quality of your service. Many referrals come from the mouth of customers who have been happy and satisfied with what you have provided.

Finally, affiliates are your friends. There is plenty of work to go around and let’s face it, there will be times where you will be in over your head no matter how big you may get to be. Having that reliable someone to turn to in such an event is the key to not only keeping your business running problem free but also your peace of mind. Whether it be the one car operator or an established business, look to build these quality relationships and be sure to treat affiliate clients with the same level of service as if they are your own. Doing business together is one of the more underrated outlets for income in this industry and also a critical backdoor to turn to when you get stuck in a bind. As with life itself, it is better to make and have more friends than enemies.

Having found success providing limo service in a faced paced and demanding market, the tips I’ve been able to share with you are the result of some first hand experiences I’ve accumulated being both behind the wheel and the curtain as well. To go above and beyond not only your personal expectation but also the services provided by most others will be critical in establishing and maintaining your loyal customer base. Remember to never cut corners and always put these customers at the forefront of your operation. Failure to perform at the level expected is the only reason why many services fail to stay alive in this industry. Being ambitious, creative and using due diligence in your decision making will ultimately determine just how far you go within the limousine and car service industry.